Wednesday 29 July 2020

User technical support

If we talk about what tasks the customer support service performs, then first of all it connects IT and all other areas of the business. User technical support is unlimited opportunities for users to receive qualified assistance. At the same time, system administrators and programmers will be able to obtain information about various business needs.

The description of the subject area shows that without professional support from our company, you will not be able to effectively perform the assigned tasks. It should be noted that our company offers two levels of user support. First and second support lines - where is the border? The first line allows the IT infrastructure to work successfully. This includes services such as consultations, field engineers, regular audits, other work related to user requests, and we also necessarily respond to network notes from the system administrator. The second line is not just customer support. The services that we offer you are associated with training and consulting your staff members, with anti-crisis IT management, with emergency work that allows you to restore the operation of IT services administrator.computer.

Also, our clients have access to support for users of the 1C: Enterprise 8 system. With us you can register software, check the data on the terms of the contract, activate services and perform many other actions. Technical support is the solution to all your problems. We have established a strict procedure for considering incoming applications by the IT support service, which makes it possible to respond promptly to any request. In addition, we suggest using our website, where you can find any information of interest. For the convenience of users, we offer a convenient search on the site, we also have a special quick launch panel and an upper link bar for quickly navigating to the section of interest.

Dear users! You can always order a call back and clarify the details and terms of cooperation with our professional team!

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